About
"I don't just keep things running, I build the systems that make it possible."
I’m an executive operations and systems builder with a track record of bringing structure, visibility, and momentum to fast-moving environments. At Behavioral Solutions of Mississippi, I evolved from Executive Assistant into Operations & Systems Specialist while independently designing and deploying the organization’s first custom digital intake portal.
My work sits at the intersection of operations, systems, and communication. I build the infrastructure behind the work by tracking systems, intake workflows, reporting tools, and executive-ready processes that make teams more efficient and leaders better informed. I combine operational judgment with hands-on technical execution. Whether the need is a cleaner workflow, a reporting system, or a production-ready internal tool, I focus on building solutions that reduce friction and increase clarity.Key Skills
Systems Built
Live Production · 2026
BSOM Intake &
Operations Portal
Custom full-stack platform built independently for Behavioral Solutions of Mississippi
Built in
30
days · April 2026
Independently scoped, designed, and deployed a production intake and operations portal to centralize workflows and give leadership real-time visibility into referral activity.
The Challenge
Fragmented spreadsheets, email threads, and manual follow-ups created bottlenecks, inconsistent workflows, and limited visibility into referral status across the organization.
What I Built
A custom intake and operations portal that centralizes referral tracking, supports stage-based workflow movement, and provides a single source of truth for client progression across the intake lifecycle.
My Role
Owned the project end-to-end, including workflow design, feature planning, data structure decisions, UI direction, build coordination, deployment, and iteration in a live environment.
Business Impact
Centralized 52 active referrals, improved intake visibility across multiple workflow stages, supported 28+ staff members, and eliminated fragmented spreadsheet workflows with a scalable in-house solution built at zero vendor cost.
Experience
2025 – Present
Operations & Systems Specialist
Behavioral Solutions of Mississippi · Meridian, MS
2025 – Present
Led referral-to-authorization operations across multi-site clinical workflows while independently designing and deploying the organization’s first custom intake operations platform.
2024 – 2025
Executive Assistant
Behavioral Solutions of Mississippi · Meridian, MS
2024 – 2025
Served as a high-trust operational partner during a period of organizational growth. Built and maintained internal systems for compliance, certifications, billing, scheduling, and document control; developed HIPAA-compliant training materials; restructured shared-drive architecture; supported grant-related documentation; and translated leadership priorities into clear processes, materials, and execution support.
Key Skills
Executive Operations
Support executive leadership by building structure, improving visibility, and ensuring operations run with clarity and efficiency.
Workflow Design
Design structured workflows that reduce friction, improve consistency, and support scalable operations across teams.
Cross-Functional Coordination
Align clinical, administrative, and leadership stakeholders to ensure smooth communication and execution across workstreams.
Process Improvement
Identify operational gaps and implement solutions that streamline systems, reduce redundancy, and improve performance.
Reporting & Dashboards
Translate operational data into clear insights through dashboards and tracking systems that support better decision-making.
Executive Communication
Develop polished documentation and communications that present complex information with clarity and precision.
Digital Development
Build and deploy production-ready internal tools using modern web technologies.
Systems Thinking
Design interconnected systems that improve workflow visibility, coordination, and long-term efficiency.
Digital File Architecture
Structure scalable file systems that support compliance, accessibility, and operational consistency.
Compliance & Training
Develop HIPAA-compliant documentation and training systems to support accurate handling of sensitive information.
Professional Development
HIPAA Compliance Training
Developed and delivered organizational HIPAA training materials with practical knowledge of PHI handling, documentation standards, and compliance expectations in a behavioral health setting.
Self-Directed Full-Stack Development
Built working knowledge of custom full-stack platform through hands-on application, then used those tools to independently design and deploy a production-ready internal portal for a live organization.